Cargo claims handled with insurance-grade rigor and AI-grade speed
See the platform process a claim document
Unedited output from our working prototype, run on a representative CMR consignment note (Mersin → Lyon, citrus cargo) to demonstrate the workflow — not a live customer claim.
Severe physical impact — 85% affected
Cargo consists of cardboard boxes and packaging materials severely crushed and collapsed in a disordered pile near a doorway. The complete structural collapse and haphazard positioning suggests the cargo was dropped or subjected to severe impact force. Recommended action: full condemnation and total loss assessment. Salvage: not possible.
€32,725 recommended (range €28,875–€38,500)
Confidence score: 72%. Fraud risk: Suspicious. The system flagged five fraud indicators — including no incident date or location recorded, a missing arrival date, and yellow wall staining suggesting the damage occurred at a storage facility rather than in transit — and recommended four concrete adjuster next steps. Estimated settlement: 45 days.
Four AI modules. One claims engine. End-to-end intelligence.
Built for cross-border cargo claims
About Senavex
Senavex is a third-party administrator founded by insurance professionals to bring AI-driven speed and rigor to cargo claims handling. We're starting with the France ↔ Turkey, Middle East and Africa corridors, where claims friction runs highest — and building toward a SaaS platform for insurers and MGAs.
Let's talk about your cargo claims
Tell us about your claims volume and corridors, and we'll get back to you within one business day.
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